2011

CLIENT  GROWTH ASSESSMENT

The purpose of this document is to record what impact our work together had on your business success. Please indicate the results of our assistance below. Remember, we will also send you an Impact Study Questionnaire about two years from the time we first started working together asking you to confirm whether we helped you start your business, hire new employees, increase your sales, or obtain financing. Your response to all of the surveys we send is critical so that we can continue to receive the funding that enables us to provide you with free consulting services. We will remind you when it is time to complete the Impact Study Questionnaire.

Please indicate all financial impact and/or business milestones that resulted from AZSBDC assistance.


1. YOUR NAME
First:
 Last:
Business Name:
2. IMPACT REPORTING
SBA Loan $:
Commercial  Loan $:
 

Retained Sales (See definition) $:


Increased Sales $:
Owner Investment $:


Venture Capital
$:

Prime Contract Award $:

Sub Contract Award $:

                Other  (Grants, etc.) $:
Describe below


Started my business on (date):
Expanded my business (Describe below)
Saved my business (See Definition)
Contract Employees:  
PT:  FT:
Hired Employees:
PT:  FT:  
Retained (Saved) Employees:
PT:  FT:  
Improved Marketing Stategies (describe below)  
Improved Management Skills (describe below)  
Improved Profitability (describe below)  
3. QUALITY OF SERVICE FROM COUNSELING (Mark only one box)
a.Excellent
b.Very Good
c.Good
d.Fair
e.Poor

Comments on Service Overall
13. Security Code (must enter the word "CLIENT" using all capitals below)
Must enter Security Code for form to work!
         Type "CLIENT"  ==>>>>

    

 

 

MIS Definitions For Critical Impact Reporting Areas

Category

Definition

Business Started (1) (4)

1.     Startup -   Any Client, at intake, In-Business only, who has been such for a period of less than one year.

a.     Any Startup, signed up as a client for SBDC services, if meeting definition for In-Business, will be designated a startup after an initial session, by checking Startup box in economic impact section of a subsequent session;

b.      If a Client, Preventure meets requirements for In-Business while working with the SBDC, they will be converted to In-Business status and designated a startup in a session, by checking Startup box in economic impact section of a session;

c.     If a closed Client, previously Preventure, who requests or is converted back to active Client status, and the last meeting with an SBDC counselor was one year or more, shall be converted to In-Business status, but shall NOT be counted as a Startup in economic impact.  

Business Expansion (1) (4)

For existing businesses only, growth in the business such as sales increase, number of employees, additional location, new product line, etc. as a direct result of SBDC assistance.

Jobs Created (1,2)

 

DO NOT USE “CHANGE IN STAFF”

Jobs created – Should be an estimate using full time equivalent (FTE) for any jobs added as a result of the SBDC assistance, or created by the client during the process of being a client of the SBDC.

For newly started businesses, the number of jobs created (including the owner) as a direct result of SBDC assistance.  For existing businesses, the number of new employees added as a direct result of SBDC assistance, as verified by the client.

Jobs Retained (2)

Jobs retained – Same as above, except this represents jobs that have been saved as a result of or in part due to SBDC assistance (for example, you assisted the Client in writing a business plan to obtain a loan so that they do not have to lay off two employees).  The jobs need to be truly in jeopardy of loss to count as a retained job, as verified by the client.  

 

SBA Loan (2) (3)

SBA guaranteed and direct (business disaster) loans THAT HAVE BEEN APPROVED by SBA.  This includes SBA-funded 7(a) and 504 term loans, microloans, and lines of credit for the startup or expansion of the business.  

Commercial/Bank Loan (2) (3)

Loans – record loans that the client receives while engaged as a Client, with the type of loan noted in Center IC.  Loans submitted do not count toward goals, but are an indicator of future activity, and it is encouraged to record loan applications prior to documentation and closing.

 

Owner Investment (2) (3)

Includes the cash and/or market value of assets injected into the business start or expansion (i.e. Owner equity, collateral, Personal investment).  

Investment Capital

As with loans, record other forms of investment capital under this category, and note the type.  Avoid duplications of entry between this category and Loans (above).  Often loans are obtained to purchase capital, and we should avoid double counting the capital under each category.

 

Sales Increase (2) (3)

 Increased sales should be recorded as a fixed dollar amount only (avoid using the % increase designation).   You should only record the changed sales from your last sales recording, or base period, and avoid over-reporting due to a seasonality increase for a client.

 

Prime Contractor Subcontract

 

Enter the value of prime or subcontracts awarded due to SBDC assistance provided.

 

Category

Definition

Other federal loan

Non-SBA federally guaranteed or direct loans approved as a direct result of SBDC assistance.

Venture capital

Any investment capital that has been provided to the client as a direct result of SBDC assistance. (Includes private and personal investors.)

Saved Business

Only Check this box if the SBDC provided substantive  service that made the difference between going out of business and being able to continue operations.

Retained Sales

As with retained jobs, this category is only used when the business was at risk, and with the SBDC services you helped save the business from losing sales.  A strong case needs to be made that without SBDC assistance the sales would have been lost, such as a recovery from Bankruptcy.

 

 

 

(1) Outcomes count toward State-mandated goals                 

(2) Activity reported to SBA                                                     

(3) Also report any associated starts or expansions and jobs created or retained.

(4) Also report jobs created or retained.